Lead Powerfully, Communicate Clearly - Turning Negatives Into Positives
There will be times when we’ll be faced with addressing negative comments. How you respond is an important leadership skill. In this workshop, we’ll work on how you can turn negative comments and outcomes into positive learning opportunities. We share communication strategies like using the “down up point movement” and using transitional phrases to navigate tricky discussions.
ABOUT THE PRESENTER:
Jessica Chen is an Emmy-Award winner, top virtual keynote speaker, and CEO of the global communications training agency, Soulcast Media. The company trains Fortune 100 companies, global teams, and individuals on presentation, executive presence and communications messaging.
Prior to starting Soulcast Media, Jessica was a broadcast television journalist. She was awarded an Emmy Award for her work at ABC 10News. Jessica is also a top LinkedIn Learning Instructor where her communications courses have been watched by over 1 million learners. Her course, “Developing Executive Presence on Video Calls” was ranked #1 among leaders worldwide in 2021 by LinkedIn.
Jessica is also the Chief Creative Officer of the world’s first boba card game, Sabobatage, which she started with her brother. The game is now in over 15,000 households and is creating fun and meaningful conversations around Asian culture in America.