Workshop: Navigating Difficult Conversations

Presented by: Jessica Chen

In this workshop, we shared strategies for navigating difficult conversations at work. Communications expert from Soulcast Media, Jessica Chen shared the anatomy of difficult conversations as well as how to approach tricky conversations. 

Watch the full video to understand what makes these conversations so hard, how to plan for and structure your difficult conversations and the two different strategies for an “ask” or a “feedback” conversation.